Personal Care

Providing Exceptional Care

Support for family carers

Everyone deserves unhurried, respectful help with the everyday things that keep life feeling like life. Our personal care service brings gentle, reliable support into the home—protecting dignity, comfort, and independence while honouring routines, culture, and personal preferences.

Practical coaching on safe techniques and routine planning
Flexible respite so you can rest, attend appointments, or take time out
Clear updates so you feel informed and at ease

What we do (practical, kind, and tailored)

Morning & evening routines
Unhurried support to get up or settle: washing, fresh clothes, skincare, hair care, shaving, makeup, and a calm wind-down at night.
Bathing & showering
Safe assistance with showers, strip washes, or baths, including transfers, temperature checks, modesty and privacy at every step.
Dressing & appearance
Comfortable clothing choices, fastenings and footwear, compression stockings if prescribed, jewellery and personal style—because feeling “yourself” matters.
Toileting & continence care
Respectful help with the toilet, commodes, urinals, pads, cleaning and freshening. Catheter or stoma support where our staff are trained and your plan allows.
Oral care & grooming
Teeth and denture care, beard/moustache grooming, nail care (non-clinical), moisturising and pressure-area checks with gentle prompts to shift position.
Mobility & transfers
Steady, confidence-building assistance with walking aids, safe moving and handling, hoists and slings (when assessed), bed/chair positioning and falls-prevention awareness.
Medication support
Timely prompts or administration (as agreed), MAR charts and recording, noticing side effects and escalating concerns appropriately.
Meals, hydration & nutrition
Light meal prep or full cooking, IDDSI textures where needed, assistance with eating, and regular drinks—familiar favourites encouraged.
Laundry, linen & tidy spaces
Fresh bedding, a tidy bathroom, light housekeeping that keeps home comfortable and reduces fall risks.
Companionship & wellbeing
Conversation, music, puzzles, gentle walks, and community outings that make the day feel connected and meaningful.
Cultural, faith & identity needs
Language preferences, modesty, prayer times, dietary requirements, and carer gender matching where possible.
Boundaries & safety Any advanced or clinical tasks (e.g., wound care) are delivered only where our team is trained, competency-signed, and your care plan includes them. We’ll coordinate with nurses or therapists when needed.

Flexible ways to receive care

1:1 or 2:1 where risk assessments indicate
Hourly visits for specific routines or mealtime support
Double-handed calls for safer transfers or bathing
Daytime cover to pace the day and reduce worry
Overnights (sleeping or waking) for reassurance and comfort
Live-in care for continuous support and consistent companionship
Short-term or ad-hoc cover after hospital discharge or when family needs a break

How it works

1. Listen & assess

a kind, no-pressure conversation about routines, preferences, risks, and what a “good day” looks like.

2. Personalised plan

clear guidance for bathing, dressing, meals, mobility, medication, and night-time support.

3. Thoughtful matching

carers chosen for experience, temperament, language, and cultural fit.

4. Seamless start

gentle introductions, safety checks, and any equipment set-up.

5. Ongoing review

regular check-ins and swift adjustments as needs change.

Providing Exceptional Care

Our standards (your peace of mind)

Trained & vetted carers – All Our carers are trained by Clover Care Group through rigorous and ongoing training which includes but not limited Mandatory and Statutory training, Specialist training (aligned to CSFT), safeguarding checks, condition-specific training, and competency sign-offs.
Dignity first – privacy, consent, and unhurried care every visit.
Infection control – clear protocols, PPE, and tidy, respectful practice in your home.
Reliable & transparent – punctual visits, clear daily notes, and a named care lead you can reach easily.

FAQs

What’s the minimum visit length?admin2025-10-08T13:36:59+00:00

What’s the minimum visit length?

We recommend visit lengths that allow truly unhurried care; we’ll agree a schedule that fits your routines and budget in line with your care plan.

Do you bring equipment?admin2025-10-08T13:36:40+00:00

Do you bring equipment?

We’ll use your existing equipment safely and can help source items (seats, rails, aids) with guidance from OT/physio teams.

Do you offer male or female carers?admin2025-10-08T13:36:23+00:00

Do you offer male or female carers?

We match your preference and cultural needs.

Can you start quickly?admin2025-10-08T13:30:31+00:00

Can you start quickly?

Yes. We prioritise and assess every service user in a timely mannor and can step up support if needs change.

Funding & practicalities (UK)

We’ll guide you through private funding, Personal Health Budgets, NHS Continuing Healthcare (including Fast Track), or Direct Payments—always with clear, upfront pricing and documentation

Personal Care

Personal Care

Support for family carers

What we do (practical, kind, and tailored)

Flexible ways to receive care

How it works

Our standards (your peace of mind)

FAQs

Funding & practicalities (UK)

Providing Exceptional Care

Contact Info