Who We Are
Clover Care Group is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. Our Regulated Activity is the Treatment of Disease, Disorder, or Injury (TDDI). We strongly believe that “The best People Care” and that is exactly what we do.
Our Mission
Our Mission is to provide the best Complex Care, driven by the best people who care. Collaboratively working with people and care partners, as appropriate, to develop individual, unique goals, outcomes and aspirations that matter. However big or small. We aspire to deliver an exceptional service, with the people who work with us, and receive care from us, truly knowing and feeling they are at the centre of all we do.
We achieve this, firstly, by being an employer of choice for our people.
This means we create a kind, inclusive culture, in a trauma-informed workspace, because our workforce well-being is of paramount importance to us. This builds trust and resilience, while driving a safe space for innovation, forward thinking and creativity. With our innovative Goals and Outcomes approach, we proactively drive collaboration with people who receive our services, leading to an exceptional care journey with the Clover Care Group.
Our Vision
Our shared Vision is to ‘make a difference’, however big or small, to the lives of people who have been affected by traumatic life events and require complex care to support them to live the best lives they can, with choice, dignity and courage.
We believe that the ‘Best People Care’ and that is simply what we do, with passion, dedication and commitment. We believe that everyone deserves to live the life they may choose, despite challenges and barriers that may exist. We exist to be part of others’ unique journeys through recovery.
Our Core Values
Our Core Values (This is ‘Who’ we are, what we believe in and how we will behave)
We are a Team of agile, fearless, tenacious, resilient and creative, adaptable individuals who have the courage to ACT – always seeking ways to navigate challenges and obstacles, together.
As part of a strong Team who is not afraid to ACT means we focus upon our coordinated aligned behaviours in a well-defined social Team structure. We work collaboratively together, with clearly defined roles and responsibilities to ensure you receive the best possible outcomes.
A.C.T means
Accountability
We lead by example, with an open, curious approach, taking accountability and responsibility for our actions, decisions and behaviours. We have the courage to learn from our mistakes, together.
We actively seek, welcome and learn from feedback. Continually growing throughout a reflective, learning culture.
We provide tailored support, via a strengths-based, goals orientated approach, to enable people to work towards their own optimal wellness outcomes.
Taking accountability for our own wellbeing is also very important to us. By taking the time, we may need, to practice our own self-care. This is positively encouraged within the Clover Care Group Ltd ethos, where workforce wellbeing is highly valued.
Compassion
We care about people. Through our consistent actions we show kindness and empathy by actively listening, in meaningful ways to people’s needs and aspirations.
At times when challenges arise, we will be there, continuing to remain focused on supporting others to achieve their goals and outcomes.
Teamwork
We are better together, operating in an inclusive, thriving Team, with an open, friendly culture. Equality, diversity and inclusion is celebrated, and the diverse perspectives of each Team member are heard and respected.
We are reliable and foster a culture of authenticity, trustworthiness and psychological safety. We will always conduct ourselves with the utmost of integrity, doing what is right, choosing courage over comfort. This means we don’t just do what is easy for us. We will always work together as a Team to treat others with respect and dignity.
Meet some of our amazing team
Some of the he faces behind our company’s success
Our team of seasoned professionals brings together decades of expertise, passion, and a commitment to excellence.
Zack Feather
Group CEO
Mary Dunn
Group Clinical Director
Emmie Baker
Head of Business
Intelligence and Governance
Isobel Head
Chief Customer Officer
Annie Daviey
Operational Executive Lead
Frequently asked questions
Proven Care Outcomes
