Palliative Care

Providing Exceptional Care

Flexible ways to receive care

Palliative care focuses on comfort, dignity, and quality of life—at any stage of a life-limiting illness. We bring calm, compassionate support into the home, easing symptoms, reducing worry, and honouring what matters most to each person and their family.

24 hour care or Hourly visits for targeted support (symptoms, medication, personal care).
Daytime cover to keep the day calm and organised.
Overnights (sleeping or waking) for reassurance and rest.
Live-in care for continuous, familiar support.
Rapid response to step-up care when needs change.

What we do (practical, gentle support)

Comfort & symptom management
Unhurried help with pain, breathlessness, nausea, anxiety, restlessness, constipation, skin and mouth care, and comfortable positioning—following agreed plans from your clinical team.
Medication support
Timely prompts or administration (where agreed in line with the care plan), MAR charts, safe monitoring of effectiveness and side effects, and swift escalation if anything changes.
Personal care with dignity
Respectful assistance with washing, dressing, continence, grooming, and safe mobility—always protecting privacy and choice.
Emotional & spiritual support
A steady, reassuring presence; life-story listening; support for faith or cultural practices; and connection to chaplaincy or community leaders if desired.
Meaningful moments
Quiet companionship, music, reading, gentle sensory activities, and simple routines that bring comfort and calm.
Nutrition & hydration
Small, comforting meals or IDDSI textures where needed, favourite drinks, and unhurried mealtime support.
Family support & respite
Time for relatives to rest; practical guidance on comfort measures and communicating with healthcare teams; clear updates and check-ins.
Coordination with professionals
We work closely with GPs, community nurses, hospice teams, and therapists to keep care joined-up and responsive.
After-death care & bereavement signposting
Sensitive care in the hours and days that follow, alongside gentle guidance to local bereavement services.

Our approach

Dignity first privacy, consent, and gentle, unhurried care.
Holistic support physical, emotional, social, and spiritual needs considered together.
Clinically confident trained staff, clear escalation pathways, and close liaison with your clinical team.
Culturally sensitive we respect your traditions, language, and family preferences.
Transparent communication named care lead, simple contact routes, and concise daily notes.
Training All our carers are trained by Clover Care Group through rigorous and ongoing training which includes but not limited Mandatory and Statutory training, Specialist training (aligned to CSFT), safeguarding checks, condition-specific training, and competency sign-offs.

How it works

1. Listen & understand

a kind, no-pressure conversation about wishes, worries, routines, beliefs, and goals.

2. Personalised plan

comfort-focused care that blends clinical guidance with daily life at home.

3. Thoughtful matching

carers selected for experience, temperament, language, and cultural fit.

4. Seamless start

clear handover with nurses and hospices; equipment and routines set up for comfort.

5. Ongoing review

regular check-ins, swift adjustments, and easy access to help when you need it.

Providing Exceptional Care

Safety, rights & quality (your peace of mind)

Trained & vetted staff – PBS, autism awareness, epilepsy and rescue meds, dysphagia, moving & handling, safeguarding, and infection control.
Mental Capacity Act & Best-Interest practice – consent first, least-restrictive options, clear documentation.
Medication safety – MAR records and reviews aligned with best-practice principles to prevent over-medication.
Learning culture – incident reviews, debriefs, and family feedback loops.
Reliable & transparent – consistent rota, punctual visits, named care lead, and concise daily notes.

FAQs

Can you help with planning our wishes?admin2025-10-08T15:47:11+00:00

Can you help with planning our wishes?

We can support advance care planning conversations and ensure preferences are clearly recorded and respected.

Will you be there at night?admin2025-10-08T15:46:48+00:00

Will you be there at night?

Yes—sleeping or waking nights for reassurance, comfort care, and family rest.

Can you start quickly?admin2025-10-08T15:46:25+00:00

Can you start quickly?

We prioritise fast, compassionate set-ups and can step up to overnight or live-in support if needs change.

Do you work with our existing nurses or hospice?admin2025-10-08T15:46:05+00:00

Do you work with our existing nurses or hospice?

Yes. We coordinate closely to follow symptom plans and keep everyone informed.

Is palliative care the same as end-of-life care?admin2025-10-08T15:45:42+00:00

Is palliative care the same as end-of-life care?

Palliative care can begin alongside treatment at any stage of a serious illness. End-of-life care is palliative care focused on the final months, weeks, or days.

Funding & practicalities (UK)

We’ll guide you through options, including private funding and potential NHS Continuing Healthcare Fast Track pathways, and provide clear, upfront costs.

Palliative Care

Palliative Care

Flexible ways to receive care

What we do (practical, gentle support)

Our approach

How it works

Safety, rights & quality (your peace of mind)

FAQs

Funding & practicalities (UK)

Providing Exceptional Care

Contact Info